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Australian Society of Archivists
1999 Conference

Public Sector Ethics in Queensland Since Fitzgerald

Associate Professor Noel Preston
Director of the QUT Centre for the Study of Ethics


Earlier this month, the tenth anniversary of the presentation of the Fitzgerald Inquiry Report to Parliament was celebrated. Back- in 1989,The Fitzgerald Report was seen by Premier Ahern as virtually "holy writ", a bible for reform of public life in Queensland. It was, he said, to be implemented "lock, stock and barrel". A decade on, the Report is safely in the custodianship of archivists and librarians, no longer the manual for reform, though its clear warning to retain eternal vigilance against official corruption is as relevant as ever. Implementation of that Report has been a major influence on the changes in public administration on many fronts in Queensland. In fact, on so many fronts that it would be folly of me to attempt to analyse all the reforms that could be labelled as “ethics and anti-corruption measures” instituted across a decade which has seen five Premiers and government administrations. The editorial in The Courier Mail on the anniversary of the Fitzgerald Report summarised the achievements since Fitzgerald completed his work, in the following terms:

Mr Fitzgerald's inquiry did not just lead to the prosecution of a number of police and politicians (together with some underworld figures). It also reshaped public life in Queensland. Following the dismissal of the National Party at the December 1989 election, the Goss government set about implementing the Fitzgerald prescription for reform. Fair electoral laws produced boundaries drawn independently, a Criminal Justice Commission set about reinventing the police service and an Electoral and Administrative Review Commission started the 'still- unfinished creation of a proper public service and political system, based on ethical standards. (The Courier Mail 3/7/99)

Queensland, which had lagged well behind other Australian jurisdictions in administrative law reform and in the structure of its public service, no longer does. The changes in the public sector are, of course, not merely due to ethical concerns; in fact, other factors (chiefly a concern for efficiency) have transformed the landscape of public service through privatisation, corporatisation, contracting of senior executive positions and the like. Yet, through all this, primarily because of the work of the Fitzgerald inspired commissions, the Criminal Justice Commission (CJC) and the Electoral and Administrative Review Commission (EARC), there has been a consistent attempt to develop transparency, accountability and ethical awareness in Queensland public sector agencies.

In this paper the focus will be on initiatives emanating from EARC. I will say virtually nothing about the CJC which, as a powerful investigative standing commission, has had a chequered career, but is undoubtedly mainly responsible for improvements in ethical standards of the Police Service. At times its actions have been controversial and, as Fitzgerald intended, it needs monitoring by its Parliamentary Committee. Despite political opposition across the years, partly as a result of recent changes coinciding with the Beattie regime, the role of the CJC is now widely affirmed in the Queensland community and remains essential in the fostering of an ethical public service.

Initially I will present an assessment of the implementation of the Public Sector Ethics Act in Queensland, and follow- that with brief comment on three associated issues:

  • The so-called Heiner affair;
  • Freedom of Information in practice; and
  • Ethics in the Parliamentary sphere.

However, before I conclude these introductory remarks I want to situate this conversation in a wider context, namely: the increasing, international focus on ethics in professional and public life.

The applied and professional ethics industry (as it has been uncharitably termed) is a feature of the nineties, around the world, spawning new University programs, much literature, anti-corruption commissions, ethics committees, numberless professional codes as well as associations and bodies like Transparency International. In part, it is a proper response to the truism of our times: "the human capacity to determine what we can do (our technological capacity) has outstripped our ability to decide what we ought to do (our sense of the ethical if you like)". We are realising as we approach a new millennium that, on too many fronts, our achievements are out of kilter with the well being of the human community and life on earth itself.

In the area of public and professional life, especially as that affects the operation of governments, a specific ethics agenda has emerged. So, bodies such as the Organisation of Economic Cooperation and Development in conjunction with national government agencies (like the Office of Government Ethics in the USA) are explicitly establishing ethics benchmarks and an infrastructure to support this. Of course the efficacy of all this, and the capacity of ethics regimes to withstand other pressures, is not proven. But, my simple point here is to establish the fact that the ethics initiatives in public administration in Queensland, and in other Australian jurisdictions (particularly in New South Wales and West Australia) are part of an international trend. A profession such as your own is inevitably caught up in this process. Your profession has much to contribute to it, because, as guardians of the public record and history, you are intrinsically involved in the cultivation of just and democratic civil societies by supporting the integrity and accountability of public institutions.

Back to the Queensland story. Fitzgerald recommended that among its long list of tasks EARC should review the extremely limited Code of Conduct for public officials adopted in the mid-1980s. The end result of this process was the passage of the Public Sector Ethics Act in 1994. Not all of the EARC Reports were accepted. Some have been totally ignored like the four-volume Administrative Review Tribunal Report submitted in EARC's dying days and claimed by some to be EARC's greatest achievement. Queensland's adoption of the Public Sector Ethics Act represents one of the few examples in the world, 'of the enactment of specific legislation for ethical conduct in public management. Of course, the reform process led to other and earlier initiatives which aimed at the establishment of a more ethical public service. Instances of this are: the official misconduct provision of the CJC Act, equal employment opportunity measures and judicial review. Then there was the parallel passage of Whistleblowers Protection legislation.

The Public Sector Ethics Act states explicitly a set of professional expectations as values to be socialised into the public service. These are the five fundamental ethical obligations of the Act:

  1. Respect for the law and the system of government;
  2. Respect for Persons;
  3. Integrity;
  4. Diligence;
  5. Economy and Efficiency.

These standards are not hierarchical and the legislation is fundamentally aspirational. It does not create new ethics offences but relies on other legislation including the Criminal Justice Commission Act and the Public Service Act to provide discipline and sanctions.

The legislation covers all public sector entities (including Universities for instance but regrettably exempting government owned corporations). It requires all agencies to develop agency-specific codes of conduct and training in the codes. Chief Executive Officers are responsible for the implementation of the Act and its subsequent codes. The codes (as codes of conduct, that is, not simply aspirational codes of ethics) are to be consistent with the five fundamental obligations.

Five years after the Act's passage it can be reported that most (if not all) required agencies have completed and published their codes and many have instituted training. My assessment of the effectiveness of this process is informed by research done by myself and Charles Sampford of Griffith University in recent years assisted by Professor David Corbett. David Corbett in his 1997 Research report rather kindly summarised the implementation record as "mixed".

Some agencies have done a creative and complete job in the development of their codes. Fewer have instituted worthwhile, ongoing education and training. Some ground breaking work has emanated from the Premiers Department, producing codes for ministerial and opposition staffers. Also the Police Service continues to lift the profile of ethics through its now established Ethical Standards Commands.

However, the overall picture is disappointing. The approach has had its critics, sometimes from Union or whistleblower sources. In practice many agencies have been uncertain how to use their code. In some glaring instances, such as the Department of Family and Community Services (the Chuwar Affair) the conflict of interest provisions of the code enshrined in the Act's principle of integrity have been ignored at the highest levels.

Reading between the lines of Professor Corbett's report it is clear that in too many cases the Act has been implemented in a perfunctory way with minimal practical impact on agencies.

The explanation for this is undoubtedly multi-factoral. Government agencies in the post-Fitzgerald era have been subject to constant waves of reform, which were often experienced as onerous external impositions. In terms of bureaucratic priorities, the ethics agenda may have been regarded as just another reform to be endured by a public service that until recently has been in turmoil, with turnover rates of employees being in excess of thirty percent annually in some departments.

However, a major reason for the lukewarm approach to implementation of the Public Sector Ethics Act (certainly in the period 1995-97) was the failure of both the Goss and Borbidge governments to provide proper resources for its implementation. The Goss administration failed to follow EARC and its Parliamentary Committee's recommendations for an independent Office of Public Sector Ethics. This meant that there was no real ongoing coordination and monitoring of the Act's implementation although there was loose networking across agencies. It may be reasonably concluded that from this poor resourcing gave a message to public sector managers and local government that the Ethics Act and its associated measures are a low priority,

In making this assessment I am not inferring that the Queensland ethics regime has been a waste of time. Far from it, and this conclusion is supported in Professor Corbett's report. What I am saying is that what has been done overall is not enough and that the approach must be augmented by further initiatives which are adequately resourced. A "code of conduct" ethics driven regime always was and certainly is too limited. For a start, it too easily becomes focussed on the conduct of individual employees rather than on the ethos of the public sector Organisation itself; when that happens codes become managerial tools and the prior requirement of ethical leadership from the top becomes sidelined.

The next stage of a public sector ethics regime in Queensland (and elsewhere for that matter) needs to go beyond development and focus on a strategic, comprehensive ethics program integrated into the good governance policies and practices of each public administration unit. Essential to that process is ongoing ethics education and training from top to bottom with a special focus on ethical decision-making for public officials. Allied to that, there must be some adequately resourced and mandated coordinating office able to monitor and advise on ethics across government. In my view, the West Australian public sector through the West Australian Public Sector Standards Commission is closer to best practice in this regard than Queensland is or is likely to be.

Associated issues

Throughout virtually the entire decade since the Fitzgerald Report, one public issue has simmered as a seemingly unending saga in Queensland. It is generally known as "the Heiner affair", taking that name from the retired magistrate who conducted the aborted inquiry into irregularities (through the 1980s) at the government run John Oxley Youth Detention Centre. It must be noted that this matter was played out in the first months of the Goss government at a time when there was no Public Sector Ethics Act, Whistleblower or Freedom of Information legislation.

I cannot recount the chronology of this matter nor analyse it in any depth here but I raise it because I understand it has been of continuing interest to some members of the Australian Society of Archivists.

That interest centres on the fact that the Queensland State archivist in early 1990 agreed to the shredding of documents which contained the evidence put to the Heiner inquiry. This involved evidence, which some subsequently claimed, may have been important in court proceedings defending the interests of a key player in the John Oxley disputation. That shredding occurred after the matter had been discussed in Cabinet by the Goss government, which resolved in favour of the shredding option. The archivist then, presumably, acted lawfully in agreeing to the shredding of public documents. Questions remain however; was the law adequate, or was adequate advice taken about the legal implications of shredding, and, in any event, were there ethical, that is professional ethical considerations which might have persuaded an archivist, acting in the public interest as a public official, to challenge the cabinet determination to shred?

This is only one angle on the Heiner affair which, on any interpretation, is a fertile case study in the ethical exercise of public office involving a range of public officials and their capacity to give frank and fearless advice. Having said this, as I have written elsewhere, I do not favour any further inquiry into a matter that has been looked at by several half-baked inquiries including a Senate Committee hearing. Given the effluction of time, I see no public virtue in apportioning blame to individuals for actions which, I suspect, will not easily be repeated, especially given the public accountability measures since put in place in Queensland plus the embarrassment this matter has caused some in government, together with the recent Forde Inquiry into child abuse at State Institutions. Furthermore, as I have previously put on the public record, "there is no evidence that any official profited personally or even politically from this exercise or conspired to protect cronies". (The Courier Mail 6/10/98).

Nonetheless, one important conclusion that must be drawn from the Heiner affair shredding, a conclusion which I am led to believe has support from this Society, is that the independence from government of a State archivist should be statutorily ensured. The fundamental reason for that (and this applies generally to professional ethics in the public sector) lies in a proper understanding of the nature of the office or role. In this case the office or role is that of a state archivist, an office that arises from the public's right to know, and the sacred guardianship of public documents which is a key democratic principle.

Let's now turn to the second of these associated issues. A crucial element in any regime of public accountability is the access to government records that Freedom of Information (FOI) Legislation may provide. The adoption of FOI is one of the legacies of Fitzgerald through the EARC review process under the Goss government (the Act was passed in 1992). However, there is reason for disquiet about the practical operation of FOI in Queensland. In comparison with other Australian jurisdictions, Queensland has the highest rate of FOI Act refusals (De Maria 1999). In opposition, both the ALP and the Coalition have been critical of amendments to FOI legislation, which arguably have diminished its effectiveness. In Government, both sides have failed to remedy the situation, although, currently, the Parliamentary Legal Constitutional and Administrative Review Committee is conducting a comprehensive review on the legislation.

The most contentious change was initiated by the Goss government to exempt from FOI access to documents that have been part of Cabinet submissions. This has led to the scandalous instance of documents being wheeled into the cabinet room for the express purpose of avoiding disclosure.

While Cabinet/Executive Council business requires confidentiality and some level of secrecy, albeit for a limited time, the exemption clauses now in this legislation are too broad. They place too many limits on access. Cabinet/Executive Council are effectively quarantined from FOI. Moreover, the executive branch of government can use FOI to exempt documentation that should be accessible. Anecdotal reports of a recent Queensland Government "manufacturing" reasons for bringing documentation under the auspice of Cabinet simply to make it exempt from FOI scrutiny is a scenario which offends against the spirit of legislation. This breeds cynicism about the political process in the community and must be avoided.

The 1997-98 Information Commissioner's Annual Report made a clear statement about this:

With respect the amendments to s.36 and s.37 (made in 1993 and 1995), I have expressed in previous annual reports the view that those amendments exceed the bounds of what is necessary to protect the traditional concepts of collective ministerial responsibility (and its corresponding need for Cabinet secrecy) to such an extent that they are antithetical to the achievement of the professed aims of the FOI Act, i.e. to promote openness, accountability, and informed public participation in the processes of Government (page 14).

The Commissioner noted the concern that the legislation now gives scope for the manufacture of an exemption claim by giving blanket exemption to documents before Cabinet or Executive Council, even for documents that were not prepared for the purpose of submission to Cabinet or Executive Council, and indeed even for documents which have previously been published.

Those who jealously protect the public's right to know and the sacred guardianship of public documents would, I expect, support the Information Commissioner’s concerns and desire to remedy this matter.

There is a further dimension of public sector ethical reform that should at least be noted. Many argue, quite properly I believe, that leadership in ethical performance is essential in our institutional life. In the public sector, the credibility of measures to encourage ethical conduct amongst unelected officials will rest, in a large measure, on the example of elected officials, not just Cabinet Ministers but all members of the Parliament. This fact was recognised by Fitzgerald and emphasised in the EARC Report reviewing Codes of Conduct for public officials. That Report's recommendation, subsequently endorsed by the Parliamentary EARC Committee, was for the development of a Code of Conduct for Members of the Queensland Parliament; five years later no code has been adopted. However, in 1995 a Parliamentary Ethics and Privileges Committee was established in the Queensland Parliament - a direct result of the Fitzgerald reforms. This committee was given the task of preparing a Code for Parliamentarians. In July 1998, the Committee published a draft Code for members - a Code that, in my opinion, would be a worthwhile contribution especially if it were accompanied by significant education in ethics for Members of Parliament and ancilliary advisory services. The sad fact is that twelve months later, after a new Committee took charge, the present Ethics Committee has not finalised its work and the Parliament has not debated a Code (though I am assured by the Committee Chair that day is not too far away).

Enhancement of the capacity of Parliament to scrutinise executive government in a state which has no Upper House or House of Review, was one of the implied concerns of Fitzgerald who was fundamentally critical of an unaccountable executive government. So, out of the EARC review process came firm recommendations about expanding the number and role of Parliamentary Committees.

The activity of Parliamentary Committees has been a positive feature recently in Queensland parliamentary reform. Another initiative of this order was the establishment in 1990 of a Pecuniary Interests Register for Queensland Members of Parliament which has this year been improved, with belated amendments, adopting an Ethics Committee Report which sat around for three years. These developments represent movement in the right direction, though it is far from clear how conscious the average Member of Parliament is of ethical responsibilities; certainly confusion about conflicts of interest still surface from time to time.

Perhaps the most important ethics infrastructure initiative in the past ten years affecting Parliamentarians and Executive Government is the plan of the Beattie Government to institute the Office of Integrity Commission. Amendments to the Public Sector Ethics Act are before State Parliament to create this position. The result hopefully will be to create an office which should enhance an official focus on ethics concerns with special reference to Ministers, senior public officials, and government members of Parliamentary Committees. The powers of this office will not include investigation or sanctions but be primarily advisory and of an ongoing educative nature. Notwithstanding this, providing the role has the active support of the Premier's office, the Queensland Integrity Commissioner is potentially one of the most significant developments in public sector ethics in any Australian jurisdiction. (Certainly it is the kind of office that might have saved the Howard government its many ethics embarrassments.)

Conclusion

Now, to bring this overview to a conclusion. I hope that the story I have told - laced as it is with plenty of criticism - has unambiguously pointed to the fact that Queensland has undergone worthwhile public sector reform and has a much more ethical government than it had a decade ago. At the same time, the reformation is not over, nor will it ever really be. Attempts to implement a public sector ethics program remain easily derailed by two omnipresent tendencies in practical politics: firstly, the temptation to politicise ethics i.e., for political opponents or even administrative rivals to use ethical issues to score short-term political gain and, with that, to focus on individual conduct rather than focus on the overall ethical improvement of the system of government; and secondly, because politics and public administration, in a media dominated society especially, is so fixated on "appearance" and "perceptions", there is a temptation to see ethics initiatives as an exercise in public relations or image-making. Where these tendencies prevail, a public sector ethics regime is likely to be subverted and treated in a minimalist and perfunctory manner as just another fad to be appeased (and this is a considerable factor though I only give it a passing mention).

Moreover, the struggle to find appropriate democratic institutions where those in power are not easily seduced into exercising that power unaccountably remains. The struggle is even more intense in a globalised economy.

As citizens and, for some of us, as public officials, it remains timely to heed the warning of one of the most respected public officials of the twentieth century, Dag Hammersjold, former United Nations Secretary-General, "Only they deserve power who justify its use daily". I wish you well as professionals in the cultivation of the art of justification in an ethical sense.


Further references

Corbett, D C (1997) Institutionalising Ethics: the Queensland Case, unpublished report.

De Maria, W (1999) ‘Revealing State Secrets’, The Courier Mail, April 12, p.1 3.

Preston, N (ed) (1994) Ethics for the Public Sector, Education and Training, Federation Press.

Sampford, C, Preston, N and Bois, C-A (eds) (1998) Public Sector Ethics: Finding and Implementing Values, Federation Press.

Also,

Preston, N. Courier Mail feature articles 3 March, 1998; 10 October, 1998.

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Last updated 7 October 1999.