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Archives and Records Education Stakeholders (ARES) Forum

12-13 June 2003

 

Background

Process

Issues

Employers
Employees
Professional Associations
Regulators
Educators

General Issues Raised

Conclusions

Statements of Intent
Agreed Actions

Brief Program

      FACILITATOR’S SUMMARY

Background

The ARES Forum was organised by the Australian Society of Archivists (ASA) and the Records Management Association of Australasia (RMAA). The Forum was intended to focus on education within the broadest range of recordkeeping areas including archives, records and records management.  Its intention was to focus on the need to sustain specialist education within those fields.  The two associations were concerned to ensure that such education is sustained in the current climate of considerable change in the local educational landscape. 

The aims of the Forum were:

  1. to ensure that all stakeholders understand the current environment for professional education;
  2. to ensure that stakeholders understand each others' views on education;
  3. to develop a shared agenda for professional education which will benefit all stakeholders; and
  4. to develop a list of actions for implementation which will sustain professional education which is valued by all stakeholders.

Process

The Forum was divided into sessions devoted to the perspectives of the five main stakeholder groups identified as having an interest in archives and records education:

employers;
employees;
professional associations;
regulators; and
educators.

Two or three papers were prepared relating to the issues seen from the perspective of each of the stakeholder groups and circulated in advance of the Forum.    In each of the sessions at the Forum the authors of the papers gave a brief presentation of their main themes and arguments.  This was followed by a general discussion on the issues raised.  This covered and successfully fulfilled Forum aims 1 and 2.

The last afternoon was devoted to an attempt to address Forum aims 3 and 4.  There was some difficulty in developing a practical work agenda but a set of statements of intent reflected the unanimous views of the Forum regarding the principal issues that must be addressed in order to sustain effective and meaningful specialist education for recordkeeping.  Specific actions to progress two major issues raised during the Forum were also agreed to.  The statements of intent and the actions are listed below under the heading ‘Conclusions. It was also agreed that the ASA and RMAA would discuss with the Recordkeeping, Educators and Trainers Forum the possibility of having further meetings of stakeholders.

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Issues

Employers

The key issues raised in this session were:

employers want to be involved in discussions about course content and want to be involved in consultations with educators.
the need to market the profession to employers.  It became clear that many employers and potential employers don’t know what their real recordkeeping requirements are or what a professional recordkeeper can offer them. As a result they have no understanding of the need for qualified recordkeepers.  
employers want people with a range of skills and qualifications: generalist, interpersonal and organisational skills as well as recordkeeping ones.  There was a range of views about who is responsible for providing these skills and where they are best obtained.
there is a difference between the requirements of large government employers, who are willing to provide on the job training and small and private employers who want experienced staff able to do the job immediately.  Where only one recordkeeper is employed in an organisation that person will not in the normal course of events be able to access any suitable on the job training.
is there a need for a distinctly recognised para-professional stream in the profession?  There were opposing views on this question but in later discussion there was agreement that this was not a suitable approach for the profession.

The Detailed Report records discussions.  

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Employees

The key issues raised in this session were:

the special needs of lone practitioners, Indigenous recordkeepers and some specialists are not addressed in courses.  Although the needs of these groups were recognised it was felt that it was impossible for general courses to meet them with any level of specificity, and other ways, including CPD organised by professional associations, would have to deal with them.
there is need for mentoring to be considered as part of the educational framework.  There was overwhelming support for the vital role of mentoring which includes formal mentoring schemes, particularly for those involved in distance education, group mentoring programs, and informal advice provision and self-help arrangements.
Continuing Professional Development (CPD) of all sorts is vital but the cost of CPD is a major impediment to employees in the private sector having adequate access to it. 
employees seek recognition in the qualification framework for CPD.  Employees want formal CPD to result in credit towards qualifications.
there is a need for awareness programs among schools and communities, as well as more scholarships and traineeships, if more Indigenous people are to be enticed into recordkeeping courses.  Indigenous communities are not currently aware of recordkeeping as an appropriate area of study but there are ways of overcoming this lack of awareness, particularly by reaching Indigenous educators.
there was a desire for courses to include more practical training as well as theoretical education.  This reflects the issue also brought up by the employer representatives.

The Detailed Report records discussions.

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Professional Associations

The key issues raised in this session were:

what should be the role of professional associations in the provision of CPD?  There was a general view that CPD was an important role of professional associations but that financial constraints can inhibit comprehensive CPD programs.  The RMAA will complete its current CPD trial.  The ASA will study the result of the RMAA trial.
should CPD participation (or tested successful completion) be required for the maintenance of professional membership?  There were diverging views on this issue.  The majority view was that compulsory CPD is only effective where the professional body has the power to prevent practice by recalcitrant members.  However the ALIA model of voluntary entry to the program but compulsory completion post entry was also discussed. 
what is the purpose of course recognition?  What should be recognised?  What should be the criteria for recognition? How can members of recognition panels be supported?  These questions and related matters were the most discussed areas at the Forum.  There was no agreement but there was a commitment for the RMAA and the ASA to meet with educators and other interested professional associations, such as IIM, to propose a way forward.  The VET sector must be included.
there is great benefit in the RMAA and ASA conducting recognition reviews at the same time.  This will be included in the joint meetings proposed under the previous point.

The Detailed Report records discussions. 

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Regulators

The key issues raised in this session were:

regulation of recordkeepers is a new thing and will take some time to bed down.  It is probably too early to judge outcomes although the success of SRNSW’s goal of improving the level of skills in the NSW government records management workforce by 2005 will be an indicator of what can be achieved.
models and information from one jurisdiction are not easily transferred to other jurisdictions.  The differing legislative environments and statutory powers mean that programs need to be devised specifically for each jurisdiction.
partnerships between regulators and education and training providers are a very productive way of ensuring that the training required by regulators can be delivered. 

The Detailed Report records discussions. 

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Educators

The key issues raised in these two sessions were:

the profession and associations need to be aware of the rapidly changing nature of the current education environment, including the changed financial structures, and to take this into account in their expectations of what is possible.  The old models of course recognition are probably no longer capable of effectively delivering the outcomes desired.
assessment for course recognition purposes should not cover areas already covered in university quality assessment processes.  University educators, and in different ways other education providers, are already assessed in several ways under a range of quality assurance programs.  It could be assumed that these meet course recognition requirements, or, alternatively, the outcomes of these assessments could be made available to assessment panels.  This will form part of the discussions between the ASA and RMAA and educators outlined in the Professional Associations section above.
universities want to communicate with employers and welcome employer representatives on panels or in other consultative forums.
research is important to both the universities and the profession.
there is a need to provide quality assessed resources and accredited trainers for VET courses.  It was noted that there are no quality assessed courses for recordkeeping training and there is a shortage of qualified trainers.  RTO representatives noted that this did not mean that there were not adequate and suitable resources.  They also noted that partnerships were a way of addressing the shortage of trainers.
articulation of courses should be addressed in a comprehensive way.  People completing VET courses want an assured pathway into tertiary courses.  Both entry qualification for courses and advanced standing in them need to be addressed. 
professional associations must address how they are going to support the VET sector.  This will form part of the discussions between the ASA and RMAA and educators outlined in the Professional Associations section above.
the role of the private non-VET sector needs to be understood as part of the whole education/training area, particularly in relation to specific skill training, CPD and brokerage of cross sectoral training.

The Detailed Report records discussions. 

General issues raised

Some issues cutting across stakeholder groups were also raised in discussion.  These included:

The need to identify exactly what is the body of domain-specific professional knowledge that recordkeepers require and that should form the content of courses.  How this will be addressed will form part of the discussions between the ASA and RMAA and educators outlined in the Professional Associations section above.
the need for an inclusive framework for the structure of the profession.  There needs to be a clear understanding of the nature of the profession, the qualifications and skills required and with clear pathways, related to education, which allow and equip people to move between different roles and areas within the profession.

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Conclusions

Statements of intent

The Forum agreed that the following statements of intent should form the basis for further work

Statement of professional knowledge - A definitive statement of the professional knowledge required by the recordkeepers needs to be developed.
Framework for the structure of the profession - An inclusive framework for the structure of the profession needs to be developed.  It must equip people to move between professional areas and provide recognised pathways for doing this.
Course recognition – Course recognition is important for the profession, for the education providers and for students.  It must be transparent, accountable, efficient and sustainable, and should cover all of the educational and training areas.
Continuing Professional Development –CPD should be an explicit outcome of the framework and statement of professional knowledge. 
Marketing and communications - The profession needs to develop explicit marketing and communications strategies and develop specific marketing outcomes.  It must market to:
employers generally;
specific groups of employers;
schools (especially schools with indigenous students); and
school leavers.

 

Attracting Indigenous recordkeepers - The number of Indigenous recordkeepers must be increased.  Indigenous people must be encouraged and supported to pursue educational opportunities in recordkeeping by financial support for existing scholarships and traineeships, an increase in the number of scholarships and traineeships, and the active involvement of Indigenous teachers and communities.
Increasing employers’ awareness - Efforts must be made to give employers an awareness of what their real recordkeeping needs are and what professional recordkeepers can offer them. 
Mentoring - Mentoring programs must be developed further and should encompass formal mentoring schemes, particularly for those involved in distance education, group mentoring programs, and informal advice provision and self-help arrangements.  Experienced members of the profession must be encouraged to offer themselves as mentors.
Dialogue between stakeholders – There is value in bringing stakeholders in recordkeeping education together on a regular basis.  All stakeholders, including students and graduates of education programs and training courses should be involved. 

Agreed Actions

The ASA and RMAA representatives agreed to undertake the following action:

Course recognition – The RMAA and the ASA will consult with education and training providers to get sufficient information to carry out course recognition in an accountable and sustainable manner, across all of the educational and training areas.
Continuing Professional Development – The RMAA will complete its current CPD trial.  The ASA will study the result of the RMAA trial and ALIA’s review of its CPD program.  Following this both associations will examine the benefit of reconvening the ALIA/ASA/RMAA CPD Committee.
Further meetings – The ASA and RMAA will discuss with the Recordkeeping, Educators and Trainers Forum the possibility of having further meetings of stakeholders to progress issues outlined in the statements of intent.

 A Detailed Report records discussion in each session. 

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Brief Program

Thursday 12 June 2003

9.00 am – 9.15 am

Opening and welcome

9.15 am – 10 45 am

Employers

Kathryn Dan Council of Federal, Territory and State Archives

Michael Piggott University of Melbourne Archives

Gail Murphy Information Enterprises Australia Pty Ltd

Discussion

11.15 am – 12.45 am

Employees

Barbara Van Bronswijk Archivist Wesley College Perth

Loris Williams ASA Indigenous Issues SIG

Discussion

1.45 pm – 3.15 pm

Professional Associations

Colleen McEwen Australian Society of Archivists

Lesley Ferguson Records Management Association of Australasia

Discussion

3.45 pm –5.15 pm

Regulators

Kathryn Dan Council of Federal, Territory and State Archives

Cassandra Findlay State Records New South Wales

Bronwyn Keighley-Gerardy WA Information Commissioner

Discussion

Friday 13 June 2003

9.00 am – 12.30 am

Educators

Karen Anderson, Edith Cowan University

Margaret Pember, Curtin University

Sue McKemmish, Monash University

Discussion

Phil Bevan and Kate Walker, Esset Australia

Barbara Reed Recordkeeping Institute

Amanda Cossham Open Polytechnic New Zealand

Discussion

1.30 pm – 4.15 pm

Summary, discussion, review and agreements

4.15 pm – 4.30 pm

Close

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